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Frequently Asked Questions

Q: Do you accept Paypal?
A: Yes, we accept Paypal.

Q: Are there anything wrong with the products?
A: No, we don't sell defective products, and neither anything wrong with the products

Q: Is the product new, refurbished or used?
A: Brand New. 

Q: What carriers and how long I need to wait to receive the products?
A: We only ship FedEx and USPS. UPS(2~7 days). USPS priority mail(2~4 days)

Q: Can you tell me if you received my payment?
A: Yes, we will send you an email after we received your payment, and we will also send you another email when the product has been shipped.

Q: Do you ship internationally, and how can I pay you?
A: Yes, We ship internationally
.

Q: Will you notify me when my package is sent?
A: Yes, you will receive a tracking#,  or a shipment notification if shipped by USPS.

Q: Do you ship to address other than my paypal confirmed address?
A: No, item can be only shipped to your paypal confirmed address if you use paypal for payment. Please pay check or MO for any address you want it to be shipped.

Still have question? E-mail sales@premiertek.net